TicketsWest is pleased to have assisted the Beasley Performing Arts Coliseum in selling out the Elton John performance scheduled for April 12, 2008. Following are some statistics with regards to sales channels:
- Box Office: 700 - 6.43%
- Internet: 4,460 - 40.97%
- Call Center: 2,174 - 19.97%
- Outlets: 3,551 - 32.62%
Obviously this onsale generated a tremendous amount of
interest, with demand far outweighing availability.
Throughout most of the onsale, our web servers
experienced over 6,000 concurrent connections. Qwest
reported that at one point we had over 5,000 calls per
minute running through their circuits to our call
center.
The TicketsWest ticketing system was fully functional and
transacted orders from all sales channels throughout the
onsale period. Due to the heavy traffic to the website,
on two separate occasions, at 10:21 AM and 11:12 AM
respectively, TicketsWest engineers displayed the
TicketsWest maintenance page for a period of
approximately 6 minutes in order to allow existing
traffic already on the TicketsWest.com site to complete
pending transactions.
