TicketsWest is pleased to have assisted the Beasley Performing Arts Coliseum in selling out the Elton John performance scheduled for April 12, 2008. Following are some statistics with regards to sales channels:
- Box Office: 700 - 6.43%
- Internet: 4,460 - 40.97%
- Call Center: 2,174 - 19.97%
- Outlets: 3,551 - 32.62%
Obviously this onsale generated a tremendous amount of interest,
with demand far outweighing availability. Throughout most of the
onsale, our web servers experienced over 6,000 concurrent
connections. Qwest reported that at one point we had over 5,000
calls per minute running through their circuits to our call
center.
The TicketsWest ticketing system was fully functional and
transacted orders from all sales channels throughout the onsale
period. Due to the heavy traffic to the website, on two separate
occasions, at 10:21 AM and 11:12 AM respectively, TicketsWest
engineers displayed the TicketsWest maintenance page for a period
of approximately 6 minutes in order to allow existing traffic
already on the TicketsWest.com site to complete pending
transactions.
